www.julesbears.com is the internet shop of Jules Bears & Crafts
Address: Jules Bears, 1 The Hollies, Brackla, Bridgend, Wales, United Kingdom. CF31 2PP. Telephone: (01656) 656836
Non UK and overseas orders
Purchasing our products through our website using Paypal is only available to customers based on the UK mainland. If you wish to place an order to be delivered to a non UK mainland or overseas address, please contact us.
Making A Purchase
We accept credit card payment using Paypal. Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "View Basket" button and you will proceed throught the Paypal payment process.
If you wish to pay via cheque or any other means instead of using this website, please contact us to arrange.
You will normally receive your order within 10 business days of dispatch (as advised by the postal service). All our bears and products are posted special delivery.
Credit Card Security
All credit card numbers are captured via secure site (https) using paypal. If you are not comfortable with this, either order on-line and send your credit card details or cheque seperately.
Additionally you may phone place the order over the telephone.
We guarantee your satisfaction. All of our merchandise comes with a 30 day money back guarantee. If you are not completely satisified please contact Jules Bears for a returns reference within 7 days of receiving the order, and send the goods back to us for a refund. (Refund excludes postage - for UK orders where an all inclusive price is given £5.00 will be deducted for postage, for all other destinations the cost incurred will be deducted).
When placing an order on-line this is treated as an offer price for the goods, shortly after placing an order on-line an automatic copy will be sent by email. After this the order will be confirmed with delivery details, along with acceptance of the offer price.
In the unlikely event a mistake has been on the price shown, Jules Bears reserves the right to withdraw the item from sale.
Jules Bears do not disclose buyers information to third parties.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Jules Bears complies with "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm for UK purchases
Postage is excluded from the returns policy